Conditions of sale of goods
Please read these details prior
to placing any order with Metta
This web site shall mean metta.org.uk.
You will always be emailed to confirm receipt of your order once it has been received.
All orders including credit card numbers are encrypted when you are placing an order on line. All orders are placed using 56 and 128 bit encryption. They are not held in clear text on any web site or remote server.
We will start to process your order upon receipt. Your order will normally be sent to you within 8 business days of receipt. However please allow 28 days. If you do not receive your order within 28 days we will contact you in advance and offer the option of cancelling or extending your order.
Once an order has been placed we will endeavour to process it quickly, if you cancel your order prior to processing, a full refund will be made. If however work has started or your order has been sent to you no refunds can be made.
All defective goods should be returned immediately with the original packaging and any additional packaging required to protect the contents in the condition in which they were received. Defective goods will be replaced or a refund will be made at the discretion of this web site. This web site shall not be responsible for the cost of postage and packing.
You can contact
Metta by email at
or by telephone on
020 8144 0451 or
or write to Metta at
7 Broomborough Drive
All goods supplied by this web site should be used for there intended purpose, particular attention should be noted in the use of yoga equipment, all equipment should be thoroughly checked before use for signs of ware, excessive sweat may cause slipping and users should exercise care to avoid physical injury.
Your details are not shared with 3rd parties except for the delivery of good and services which you have ordered at this web site.
This web site will endeavour to provide exactly what you have ordered as quickly as is reasonably possible, in the event of product shortages or events beyond our control (postal or other strikes etc) we will hold your order pending resolution.
All goods supplied remain the property of this web site until payment has been received in full.
All goods and services which are provided by links on this web site which this web site may be an associate of are not the responsibility of this web site, users are advised to use their own judgement when using these services. This web site cannot accept any responsibility for these services.
Please read our general
conditions of use.